THE IMPORTANCE OF LISTENING IN NURSING CARE

Authors

  • Simone de Oliveira Camillo Faculdade de Medicina da Fundação ABC
  • Fabiana Tavolaro Maiorino

DOI:

https://doi.org/10.5380/ce.v17i3.27826

Keywords:

Perception, Nursing care, Care.

Abstract

This study aimed to investigate patients’ perception regarding Nursing care grounded in efficient listening. It is an exploratory study, with a qualitative methodology, and uses Morin’s “Complex Thought” as its theoretical framework. The investigation was undertaken with ten patients hospitalized in a public hospital in Santo André in São Paulo. The data was collected in August 2008, using the technique of Individual In-depth Interview, and was analyzed using the technique of Content Analysis. The resulting categories were: The act of listening compromised by lack of time and staff in the nursing team; The professional nurse’s listening: affording the patient the feeling of being understood; The act of listening with availability of the nursing team. Sensitive listening is essential for the understanding of human complexity and for meaningful nursing care.

Author Biographies

Simone de Oliveira Camillo, Faculdade de Medicina da Fundação ABC

Enfermeira. Doutora em Ciências pelo - Programa de Pós-Graduação em Infecções e Saúde Pública da Coordenação dos Institutos de Pesquisa-Secretaria de Estado de Saúde. Professora do Curso de Graduação em Enfermagem da Faculdade de Medicina da Fundação do ABC, Santo André - São Paulo.

Fabiana Tavolaro Maiorino

Psicóloga. Mestre em Comunicação e Semiótica – Pontifícia Universidade Católica de São Paulo-PUC.

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Published

2012-09-30

How to Cite

Camillo, S. de O., & Maiorino, F. T. (2012). THE IMPORTANCE OF LISTENING IN NURSING CARE. Cogitare Enfermagem, 17(3). https://doi.org/10.5380/ce.v17i3.27826

Issue

Vol. 17 No. 3 (2012)

Section

ORIGINAL ARTICLE

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