SWOT analysis of occupational stress and coping strategies among nursing staff in Emergency Care Units
DOI:
https://doi.org/10.1590/ce.v30i0.98647ptKeywords:
Nursing, Team, Occupational Stress, Emergency Medical Services, Occupational Health, Mental HealthAbstract
Objective: Analyze the stressors and coping methods used by nursing professionals in Early Care Units, using the SWOT matrix to identify strengths, weaknesses, opportunities and threats.
Method: Qualitative, descriptive research. 53 semi-structured interviews were conducted in two Early Care Units in southern Brazil during the first half of 2023. The data were processed with the software IRaMuTeQ and analyzed by Discursive Text Analysis.
Results: Three categories emerged: Stress factors as threats, such as: overcare, workload, health system structure, hospitalization time and lack of materials; stress factors, such as fragilities, interpersonal conflicts and with the medical staff, patients and accompanying persons; and, forms of confrontation, such as dialogue, teamwork, faith, reflection, physical activities and complementary therapies.
Conclusion: Valuing coping strategies can improve working conditions and the mental health of the staff.
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