ELECTRONIC HEALTH RECORDS: EVALUATION OF USABILITY BY THE NURSING TEAM
DOI:
https://doi.org/10.5380/ce.v20i1.36485Keywords:
Nursing, Computerized medical record systems, Evaluation.Abstract
This work aimed to evaluate the usability
and the difficulties met by 99 nursing professionals using
electronic health records. It is exploratory quantitative
research, based on data collected in July – November
2013. The results show that 71% of the auxiliary nurses/
nursing technicians and 70% of the nurses had not received
specific training; 56% of the team, who stated that they
had not received training experienced difficulty in using
the system. Among the characteristics of usability of the
electronic health record evaluated, suitability to the task
stood out positively, while suitability to learning stood out
negatively. The system evaluated, therefore, in spite of the
advances arising from it, is still presented as complex to the
user who has not received training, in spite of its having a
consistent and interactive interface.
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